Find your code, read the meaning, do the first fix
Each of the four brands on this page tells you what went wrong in a different way. Navimow shows a four-digit number. Mammotion pushes a three- or four-digit fault code to the app. Husqvarna uses plain-English messages (“Trapped,” “No loop signal”). Worx uses E-numbers on the classic Landroid and a longer E-list on the Vision line. Every row below comes from a manufacturer manual or support page, linked in the table footer. If a code is not here, we did not find it in an official source, and you should check the app’s own description before trying anything. Across all four brands the pattern is the same: most codes clear with “remove the obstruction, put the mower on flat ground inside the boundary, press STOP, restart.”
Before you look anything up
Three things fix a surprising share of robot mower errors regardless of brand:
- Power it off, clear the deck, power it on. Grass wrapped around the blade disc or a wheel is behind most “motor” and “blocked” codes. Wear gloves. Husqvarna’s Wheel motor blocked article is literally three steps: turn off, clean the wheels, restart.
- Put it on flat ground inside the boundary before you clear the error. Navimow’s manual says this for a dozen codes. Clearing an error while the mower is tilted or outside the map just triggers the next one.
- Check Wi-Fi band and battery before blaming firmware. Mammotion’s support site says LUBA “only supports the 2.4GHz WiFi connection.” Navimow’s manual lists “the Wi-Fi network is not 2.4 GHz” as a cause of connection failures. Both brands want a charged battery (Navimow says 50 percent or more) before an update.
Positioning errors (“weak signal,” “poor positioning,” Float instead of Fix) are a separate subject with their own fixes. We cover them in RTK signal lost: causes and fixes.
Segway Navimow error codes
Navimow mowers show “E” plus a four-digit code on the display and a pop-up in the app. Pressing STOP clears the code so you can fix the cause. The table is from the H-series user manual V2.1 (April 2023), the most recent Navimow manual we could locate with a full code list. The i-series manual uses the same four-digit convention but refers you to the app for meanings. Newer models (i2, X3, X4, H2) may add or renumber codes; if your app’s description differs from this table, trust the app. “First fix” is our shortening of the manual’s text.
| Code | Meaning (manual wording) | First fix |
|---|---|---|
| 1001 | Mowing motor initialization failed | Keep the mower still, restart |
| 1002 | Mowing motor overvoltage protection | Press STOP. Use only a genuine battery |
| 1003 | Mowing motor undervoltage protection | Charge past 50% (green indicator), then press STOP |
| 1004 | Mowing motor overcurrent protection | Press STOP |
| 1005 | Mowing motor stall protection | Power off. Clear the blade disc. If grass is thick, cut it to 6 cm or less first. Restart |
| 1008 | Cutting height motor stall protection | Power off. Clear clippings or stones above the blade fender. Restart, test at 60 mm height |
| 1009 | Cutting height motor overcurrent protection | Same as 1008 |
| 1010 | NCU self-check failure | Restart and resume mowing |
| 1018 | Cutting height motor control failure | Restart and resume mowing |
| 1020 | Battery overvoltage protection | Press STOP. If it persists, take the mower off the dock and contact support |
| 1021 | Battery undervoltage protection | Battery is over-discharged. If below 0 °C or above 48 °C, wait for 5 to 44 °C, charge to 50%, press STOP |
| 1022 | Battery discharging protection | Press STOP. If it persists, shut down immediately and contact support |
| 1023 | Battery charging protection | Press STOP. If it persists, take the mower off the dock and contact support |
| 1024 | Battery temperature is too high | Move to shade (operating range 0 to 40 °C), press STOP |
| 1025 | Battery temperature is too low | Move somewhere warm, press STOP |
| 2010 | Sensor system self-check failure | Restart, dock the mower |
| 3001 | Hub motor stall protection | Check for stuck wheels, remove debris, STOP then MOW+OK |
| 3002 | Hub motor overspeed protection | STOP then MOW+OK |
| 3003 | IMU bias error | Keep the mower level and still, restart |
| 3004 | Hub motor calibration error | Power off, lift rear wheels by the handle, power on, let the wheels spin and calibrate |
| 3005 | Hub motor short circuit protection | Restart, dock the mower |
| 3006 | Hub motor calibration corrupted | STOP then MOW+OK; if that fails, restart and dock |
| 3007 | Hub motor communication error | Restart, dock the mower |
| 3008 | Hub motor over temperature | Wait about 1 minute, STOP then MOW+OK. If it recurs in one spot, make that spot an off-limit island |
| 3010 | VCU self-check failure | Restart, dock the mower |
| 4001 | Storage system error | Restart, dock the mower |
| 4003 | ECU over temperature | Move to shade, press STOP |
| 4004 | VCU over temperature | Move to shade, press STOP |
| 4007 | Bluetooth link error | STOP then MOW+OK; if that fails, restart and dock |
| 4008 | IoT link error | Same as 4007 |
| 4010 | Mower motor communication error | Same as 4007 |
| 4011 | Charging station communication error | Confirm the dock is plugged in and the mower is within 200 m of it. STOP then MOW+OK |
| 4013 | Ultrasonic module communication error | Check the ultrasonic sensor cables, restart |
| 4020 | ECU system self-check failure | Restart, dock the mower |
| 5001 | Unable to connect GNSS antenna | Check the antenna is connected to the charging station, press STOP |
| 5002 | Charging station guiding wire error | Re-plug the charging station, press STOP |
| 5003 | Charging station overcurrent or overvoltage protection | Re-plug the charging station, press STOP |
| 5005 | GNSS antenna data error | Reconnect the GNSS antenna to the charging station, press STOP |
| 6002 | Mower is outside the boundary | Place it on open, flat ground inside the boundary, press STOP, wait for the blue light, MOW+OK |
| 6003 | Mower has turned over | Right it, put it inside the boundary or on the dock, STOP then MOW+OK. Make the spot an off-limit island if it repeats |
| 6004 / 6005 | Mower cannot return to the charging station | Clear the path, confirm the dock is level, STOP then HOME+OK. If the dock or antenna has moved since mapping, rebuild the map |
| 6006 | Bumper sensors triggered constantly | Remove obstacles or tap the bumper gently to release it, STOP then MOW+OK |
| 6007 | Mower is lifted | Place on flat ground, check the front wheels are not stuck, STOP then MOW+OK |
| 6008 | Bumper sensor triggered too many times | Remove obstacles, STOP then MOW+OK |
| 6010 / 6011 / 6014 / 6015 / 6016 / 6018 | Motion planning error | Move the mower to a flat spot inside the boundary, remove anything it is stuck on, STOP then MOW+OK. Make repeat spots off-limit islands |
| 6017 | Mower gets stuck in obstacles | Free it, STOP, HOME+OK. If it persists, check whether dock or antenna moved and remap |
| 7001 | IMU/TICKS data error | STOP then MOW+OK; restart if needed |
| 7002 | Fail to read VCU version | Same |
| 7003 | GPS data error | Same |
| 7004 | Compass data error | Same |
| 7005 | Localization data streaming fault | Same |
| 7006 | Localization recovery is not successful | Move to an open, flat area away from obstacles and complex terrain, press STOP, resume |
| 8001 | VisionFence sensor communication error | STOP then MOW+OK; restart if needed |
| 8002 | VisionFence sensor map error | Same |
| 8003 | Stained camera | Clean the lens, STOP then MOW+OK |
| 8005 | VisionFence sensor disconnected | Reconnect it, or disable VisionFence in app settings if you removed it on purpose |
| 8006 | VisionFence sensor system error | Restart the mower |
| 4208 | (i2 AWD, Network RTK mode) Mower lost connection with the charging station for an extended period | Listed in Navimow’s i2 AWD support FAQ, no fix text given. Restore the dock link and restart |
| Sources: Navimow H-series User Manual V2.1, section 5; Navimow i-series User Manual; Navimow i2 AWD support FAQ (code 4208). Codes 8001 to 8006 apply only when a VisionFence sensor is fitted. Codes 1006, 1007, 1011 to 1017, 3009, 4002 and others are not listed in the manual. | ||
Two patterns worth noticing. Any 6xxx code is a position or motion problem, and the manual’s answer is nearly always the same: flat ground, inside the boundary, STOP, MOW+OK, and turn repeat-offender spots into off-limit islands. Any 5xxx code is about the charging station or its antenna cable. If you see 5001 or 5005 after a storm or after mowing near the dock with a string trimmer, check the antenna cable first.
Mammotion LUBA and YUKA fault codes
Mammotion sends fault codes as app notifications with a cause and a suggested step. The LUBA 2 AWD manual lists only “the most common issues.” The table is short for that reason. YUKA and LUBA 3 share the app; we have not seen a published code list specific to them. The positioning statuses below come from Mammotion’s support center and are the thing owners ask about most.
| Code | Cause (manual wording) | First fix |
|---|---|---|
| 316 | The left cutting disc motor is overheating | Wait. It returns to normal once the motor cools, which can take several minutes |
| 318 | The sensor for the left cutting disc motor has failed | Restart. If it persists after a few restarts, contact support |
| 323 | The right cutting disc motor is overloaded | Check for a jammed disc and clear it, or raise the cutting height |
| 325 | The right cutting disc motor fails to start | Check for a jam. If clear, restart; contact support if it persists |
| 326 | The right cutting disc motor is overheating | Restart. Contact support if it persists after a few restarts |
| 328 | The sensor for the right cutting disc motor has failed | Restart. Contact support if it persists |
| 1005 | Low battery | Let it charge. It resumes at 80% |
| 1300 | The positioning status is poor | Wait for the robot to reposition. If it recurs, see the RTK section below |
| 1301 | The charging station has been moved | Put the charging station back where it was |
| 1420 | Timeout occurred while retrieving wheel speed data | Restart. Contact support if it persists |
| 2713 | Charging has been stopped due to low battery voltage | Restart. Contact support if it persists after a few restarts |
| 2726 | The battery is overcharged | Stop charging immediately. Contact support if it happens often |
| 2727 | The battery is over discharged | Recharge the robot |
| Source: Mammotion LUBA 2 AWD User Manual, “Fault Codes,” pages 94 to 95. The official manual is also hosted on support.mammotion.com. | ||
Mammotion positioning status (the “POS” screen)
The app shows a positioning status, satellite counts for the robot (R), the reference station (B) and the satellites both can see (C, “co-viewing”), plus a signal-quality grade. Mammotion’s support article defines the statuses:
| Status | Mammotion’s definition | Can it mow? | What it usually means |
|---|---|---|---|
| Fix | Accuracy under 10 cm, down to 2 cm with open sky | Yes | Normal |
| Float | Accuracy about 50 to 200 cm | No | Robot or reference station cannot see enough satellites, or signal quality is “weak” or “bad” because of trees, walls or fences |
| Single | Meter-level accuracy | No | With reference-station satellites at 0 and connection “None” or “Weak”: no correction data is reaching the robot. Check the station’s power and radio antenna |
| None | No positioning | No | Robot sees no satellites. Is it indoors, or is its rear covered by metal? Also check whether the reference station is off, flooded, or missing its radio antenna |
| Source: Mammotion support: About the NEW positioning information; What to do with the error Poor Positioning Status. Mammotion notes that a reading of more than 20 co-viewing satellites can still produce Float if signal quality is weak. | |||
For the “Poor Positioning Status” error itself, Mammotion starts with two steps. Confirm the reference station is in open sky with a solid green LED (if the LED is off, check the power cable and adapter). Then look for obstacles behind the robot where it stopped, and edit the boundary to keep it away from them. The third step is sending a video, a POS screenshot and a log through the app. Also note the support warning. If you move the reference station, you must delete and recreate the map. The whole map is built relative to the station’s position.
Husqvarna Automower error messages
Husqvarna does not surface numeric codes to the owner. The Automower Connect app and the mower display show short messages, and each has its own support article. Here are the ones with published causes and fixes. For messages that cannot be cleared remotely (STOP pressed, tilt, collision), Husqvarna’s restart and reset guide explains the on-mower sequence: press STOP, enter the PIN, select start. A factory reset keeps the PIN, loop signal, date and language; a full wipe “like on a smartphone” is not possible.
| Message | Meaning | First fix |
|---|---|---|
| No loop signal | Mower cannot read the boundary wire signal (on older models and Aspire R4, also the guide wire) | Look at the dock LED. Flashing blue: broken wire or loose connection at the station. Solid blue: wire connected but faulty. Check wire ends are fully inserted and contacts clean, then search for a break. Max wire distance is 35 m (115 ft), 15 m for Aspire R4 |
| Wheel motor blocked | Grass or an object wrapped around a drive wheel | Turn off, clean the wheels and around them, restart |
| Cutting system blocked | Something is stopping the blade disc | Free it from the root or trampoline leg, clear grass from under the deck, check grass height (max 10 cm for most models, 6 cm for NERA/Aspire R6V, 4 cm for Aspire R4 and 105) and slope limits for your model |
| Trapped | Multiple loop or collision events in a short time | Move it clear, remove the obstacle, restart. If it always happens in one spot, add a stay-out zone or island. Check the work area is not too narrow |
| Upside down | Inclination sensor reads too high for safe operation | Right the mower. If it keeps happening, the slope is beyond spec; exclude it with a stay-out zone or move the wire |
| Outside work area | Loop signal says the mower is outside, not inside | Wire too close to a slope or obstacle (keep 35 cm margin), wire connected to the wrong pin, or an island wired in the wrong direction. On EPOS models, the virtual boundary is too close to an edge |
| Collision sensor problem | Collision sensors are activated | Free the mower, brush debris from between body and chassis, make sure the body sits correctly and moves freely, check grass height and cutting height, check wheels, then restart |
| Charging station blocked | Mower cannot dock after several attempts | Clean the charging strips and contact plates, clear the docking path |
| Empty battery / won’t charge | Battery too cold, too hot, or too deeply discharged after storage | Bring it indoors, put it on the station and leave it several hours. See also “Battery temperature outside limits” |
| Reference station communication problem (EPOS wire-free) | Mower lost contact with the EPOS reference station | Check the station’s power, restart the mower, unplug the station for one minute. On large or hilly lawns the signal may not cover everything: move the station, add a stay-out zone, or ask a dealer about a second station |
| Sources: Husqvarna Self-Service articles for No loop signal, Wheel motor blocked, Cutting system blocked, Trapped, Upside down, Outside work area, Collision sensor problem, Charging station blocked, Won’t charge / empty battery, Reference station communication problem. Husqvarna also publishes articles for Wheel drive problem, Wheel motor overloaded right/left, No drive and Alarm! Mower stopped; we have not summarized those here. | ||
Husqvarna’s error list is wire-centric because most Automowers in US yards are still wire models. The one wire-free message, Reference station communication problem, is the EPOS equivalent of Mammotion’s Single status: the correction link is down.
Worx Landroid error codes
Worx has two code sets. Classic Landroids (M, L, S, and the current Vision Cloud’s wired predecessors) use E1 to E9 plus F1 for rain delay. Landroid Vision models use a longer list that reflects the camera. Both come from Worx.
Landroid classic (boundary wire models)
| Code | Meaning | First fix |
|---|---|---|
| EE | Error unknown | Contact Worx customer service |
| F1 | Rain delay | Not an error. It starts after the rain stops and the delay expires |
| E1 | Boundary wire missing, or Landroid outside the wire | If it really is outside: power off, carry it inside, power on, start. If it is inside and the dock LED is green, the wire ends are reversed; swap them. If the LED flashes, check wire connections and look for a cut |
| E2 | Wheel motor fault | Power off, move to a clear area, power on. If it repeats, flip it over and check nothing is blocking the wheels |
| E3 | Blade motor fault | Power off, gloves on, flip it and clear the blade disc. Move to shorter grass or raise the cutting height |
| E4 | Trapped | Power off, move to an obstacle-free area, power on. Check wheels if it repeats |
| E5 | Lifted | Power off, move to a clear area, power on. If it repeats, check nothing is holding the front casters down or up |
| E6 | Upside down (tilted) | Turn it upright |
| E7 | Battery charge error | Battery over 55 °C: move the dock to shade. Too cold: it is winter storage time. Also check the dock pins against the charging strip and that the dock is on flat ground. If none of that, the power supply may be dead |
| E8 | Find-home timeout | Carry it to the dock. On WR155, the manual ties this to boundary wire over its 984 ft maximum |
| E9 | Mower locked | Enter the PIN. Worx’s wiki has a per-model walkthrough |
| Sources: Worx Landroid S WR130E user manual, “Error messages”; Worx Landroid L WR155 owner’s manual (text messages: “Outside working area,” “Wrong PIN,” “Blade motor fault,” “Wheels motor fault,” “Mower lifted,” “Wire missing,” “Can’t find charge station”); Worx wiki E1; Worx wiki E9. | ||
Landroid Vision
| Code | App message | First fix |
|---|---|---|
| E1 | Outside boundary | Worx lists four cases: unclear lawn edge (flatten it, clear leaves and overgrowth), magnetic strip problem (keep it 32 cm from the edge, do not bury it), started outside the lawn (always start inside, near the dock), or traction loss on steep or wet edges |
| E2 | Wheel motor error | Clear the wheels, restart |
| E3 | Blade motor fault | Clear the blade disc, restart |
| E4 | Landroid trapped | Free it, press Start |
| E5 | Landroid lifted | Set it down, press Start |
| E6 | Landroid upside down | Right it, press Start |
| E7 | Battery charging error | Check temperature and dock contact |
| E8 | Cannot find base | Carry it home, check the dock is reachable |
| E9 | Lawn exploration required | Run the exploration so it learns the mowing zones |
| E10 | Wi-Fi lock: unlock your Landroid to start working again | Unlock in the app |
| E11 | Battery temperature out of range | Wait for it to cool or warm |
| E12 | Camera lens is dirty / camera is blocked | Wipe the lens |
| E13 | Camera error | Restart; contact Worx if it persists |
| E14 | Insufficient fill light | Too dark for the camera. Mow in daylight or check the LED fill light |
| E15 | Blade height adjustment blocked | Clear debris around the height mechanism |
| E16 | Traverse fail | App message; check the path between zones |
| E17 | RFID reader error | Restart; contact Worx if it persists |
| E20 | Leaving charging station failed | Clear the area in front of the dock |
| E25 | Firmware download fail | Move the dock closer to Wi-Fi, retry |
| Source: Worx wiki: Landroid Vision Error and Status Messages; E1 detail page. The wiki gives the code and message for every row but a detailed fix only for E1; the other “first fix” entries are the obvious step the message implies, not Worx text. | ||
Most common across brands
Lay the four lists side by side and the same six problems show up with different names:
| Problem | Navimow | Mammotion | Husqvarna | Worx | Universal first fix |
|---|---|---|---|---|---|
| Blade jammed or overloaded | 1005 | 323, 325 | Cutting system blocked | E3 | Power off, gloves, clear the disc, raise the height, cut tall grass down first |
| Wheel blocked or stuck | 3001, 6011, 6017 | No published code | Wheel motor blocked, Trapped | E2, E4 | Clear the wheels, move to open ground, make the spot a no-go zone |
| Tipped or lifted | 6003, 6007 | No published code | Upside down | E5, E6 | Right it on flat ground, then clear the error. Exclude slopes beyond spec |
| Outside the boundary | 6002 | No published code | Outside work area | E1 | Carry it inside, restart. If it repeats at one edge, give the boundary more margin |
| Battery too hot, cold, or flat | 1021, 1024, 1025 | 1005, 2713, 2727 | Empty battery, Battery temperature outside limits | E7, E11 | Move the dock out of full sun, bring the mower indoors in freezing weather, charge several hours after storage. See winter storage |
| Positioning or reference link lost | 5001, 5005, 7006 | 1300, Float, Single | Reference station communication problem | No published code | Check antenna cable and power, then antenna sky view. Full walkthrough in RTK signal lost |
Blades and wheels are the mechanical majority. Every manufacturer’s first instruction is the same one: turn the power off before you put a hand under the deck. Positioning is the one that frustrates people because nothing is visibly wrong with the mower; the problem is the sky above it. If you are still shopping and your yard has heavy tree cover, that is the single best reason to read RTK vs LiDAR vs vision before you buy.
If a code repeats in the same place, every one of these manuals says the same thing in different words: stop fighting it and draw a no-go zone, stay-out zone, island, or off-limit area around it. A mower that skips one tree root is doing its job. One that stalls there three times a week is not.
Related on Tin Man Reviews
- Best Robot Lawn Mower for 1/4 Acre and Small Yards (2026)
- Best Robot Lawn Mower for 1/2 Acre (2026): Five Picks Sized for Real Yards
- Best Robot Lawn Mower for 1 Acre (2026): Sized for a Real Acre, Not a Spec Sheet
- Best Robot Lawn Mower Under $1,000 (2026): What You Give Up and What You Don’t
- Mammotion LUBA 3 AWD Review (3000 vs 5000): Specs, Owner Reports, and Who It Fits
- Segway Navimow X4 Series Review (X430 / X450): Is the New Flagship Worth It?
Sources
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- https://api5-h5-app-fra.ninebot.com/navimow/pdf/Navimow_i-series_User_Manual_EN.pdf
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- https://support.mammotion.com/portal/en/kb/articles/about-the-new-positioning-information-and-how-to-troubleshoot-the-related-issues-17-12-2024
- https://support.mammotion.com/portal/en/kb/articles/what-to-do-with-the-error-poor-positioning-status-17-12-2024
- https://support.mammotion.com/portal/en/kb/luba-1-awd-series/troubleshooting
- https://www.husqvarna.com/uk/support/husqvarna-self-service/ka-01096
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- https://www.husqvarna.com/uk/support/husqvarna-self-service/cutting-system-blocked-automower-error-message-ka-01451
- https://www.husqvarna.com/uk/support/husqvarna-self-service/trapped-automower-error-message-ka-01418
- https://www.husqvarna.com/uk/support/husqvarna-self-service/upside-down-automower-error-message-ka-01450
- https://www.husqvarna.com/uk/support/husqvarna-self-service/outside-work-area-automower-error-message-ka-01416
- https://www.husqvarna.com/uk/support/husqvarna-self-service/collision-sensor-problem-automower-error-message-ka-01448
- https://www.husqvarna.com/uk/support/husqvarna-self-service/charging-station-blocked-automower-error-message-ka-01449
- https://us-support.husqvarna.com/en/automower/KA-70405
- https://us-support.husqvarna.com/en/automower/KA-70306
- https://us-support.husqvarna.com/en/automower/KA-70354
- https://cdn2.hubspot.net/hubfs/5237793/User%20Manual/Landroid%20S%202019/User_Manual_WR130E_EN.pdf
- https://www.worx.com/media/wysiwyg/pdp-pages/manuals/WR155M.pdf
- https://wiki.worx.com/en/Landroid-Classic-Error-Messages/Error-E1-Boundary-wire-missing
- https://wiki.worx.com/en/Landroid-Classic-Error-Messages/Error-E9-MESSAGE-Mower-locked
- https://wiki.worx.com/en/Landroid-Vision-Error-and-Status-Messages
- https://wiki.worx.com/en/Landroid-Vision-Error-and-Status-Messages/E1-outside-of-the-mowing-area